How CCS is transforming - putting the customer at the heart of everything we do
A look at the key feature of the CCS Transformation Vision: 'putting the customer at the heart of everything we do.'
A look at the key feature of the CCS Transformation Vision: 'putting the customer at the heart of everything we do.'
In November, the Infrastructure & Projects Authority (IPA), the Government Digital Service (GDS) and the Department for Environment, Food and Rural Affairs (Defra) jointly hosted its ninth and largest Transforming Together event.
The 7 Lenses of Transformation were published one year ago. Find out more about how they have been used by tens of thousands of people over the last 12 months, across the UK and abroad.
Giving your work a low score on a maturity matrix can feel like a negative move. In this post, we share 3 reasons why "being a 1" is a good thing.
"What if we removed all the rules?" - not a normal question that the Independent Office for Police Conduct ask. But when they started their business transformation, they thought about this question when setting up a network of rebels to help them deliver.
The Crown Commercial Service is starting an organisation-wide transformation, and they started with their vision. In this post, they share their current vision picture and six key things they learned along the way.
The 7 Lenses Maturity Matrix has been used across government to help people assess their transformations and develop plans for next steps. There is a lot of good practice to learn from - have a look at this blog to find out more.
The recent Transforming Together conference was a fantastic day which brought together people from across Government. Have a look at the video of the day and read more about what came out of the event.
When the Home Office wanted to find out how their transformation was going, the team used the 7 Lenses of Transformation to take an innovative approach and created a tool every department can use.
The 7 Lenses of Transformation has created a common language and way to assess a department's journey. Find out more about how people are using it and how it can help you.